Campaign Rules of the Program (the “Rules”) for participating Issuers only
MASTERCARD EUROPE SA, with its registered seat at Chaussee de Tervuren 198 a, Waterloo, Belgium, company no 0448.038.446 (“Mastercard Company “) as a foreign legal entity introduces Mastercard Pay & Get Rewards Program (the “Program”) in Montenegro.
Due to the fact Mastercard Company does not perform business activities on the territory of Montenegro, the Issuer (as defined in Section 2) of Mastercard debit or credit card is responsible for the realization of the Program in the territory of Montenegro and therefore has the obligation under the Consumers Protection Act (“Official Gazette MNE” no. 2/2014, 6/2014, 43/2015, 70/2017, 67/2019 and 146/2021) to announce the sales incentives offer.
Mastercard Company hereby establish the following Rules of the Program for participating Issuers.
The Program takes place each Tuesday in the month, namely on Tuesday from 00:00 to 23:59 in each month, starting on 1 October 2024 and ending on 30 November 2024 (the “Program Duration”).
The Program is organized in the territory of Montenegro.
Rules will be published on the Website (as defined below), as well as on the websites of the Issuers, in a form of their choosing.
“Account” means the account of the Card (as defined in this Section) (if any) opened in the name of the Cardholder (as defined in this Section).
“Agreement” means the agreement between Cardholder and the Issuer in respect of issuing the Card.
“Card” means exclusively a valid Mastercard debit or credit card, issued in the name of a natural person, bearing Mastercard Company’s brand and issued by the Issuer. The Card does not mean non-reloadable/reloadable prepaid cards, Maestro or any commercial/business cards issued by a bank or other payment institution with the registered seat in Montenegro.
“Cashback” means limited number of cashback transactions which is available to the Cardholder under this Program.
“Domestic Merchant” means five selected e- retail merchants with registered seat in Montenegro, which signed an agreement on processing card payments with a bank seated in Montenegro and holding an appropriate license to process card payments. For avoidance of any doubts, e-merchant within the meaning of this definition is a retail merchant carrying out electronic commerce, and especially internet sale of goods and services under the Law on Electronic Trade (“Official Gazette RMNE” no. 80/2004 and “Official Gazette MNE” 41/2010 and 56/2013).
Domestic Merchants within the sense of these Rules are exclusively:
1. Crnogorski Telekom a.d. Podgorica, internet store address: LINK
2. Elektroprivreda Crne Gore AD Nikšić, internet store address: LINK
3. Glovo Montenegro doo, internet store address: LINK
4. MPM d.o.o., internet store address: LINK for iOS, LINK for Android
5. Voli Trade DOO, internet store address: LINK
“Eligible Purchase/s” means internet purchase/s of the appropriate total minimum value done in Montenegro with the Domestic Merchant using the Card in accordance with this Rules.
“In writing” means any written communications, including in the electronic form (such as e-mail messages).
“Issuer” means the bank or other payment institution in Montenegro that issued the Card to the Cardholder and participates in the Program.
“Cardholder” means a private individual, in whose name the Account (as defined in this Section) is opened by the Issuer.
“Mastercard Company” means the company MASTERCARD EUROPE SA.
“Program” means the sales incentive titled “Mastercard Pay & Get Rewards” in Montenegro, which enables earning a limited number of Cashbacks from Eligible Purchases in internet stores of Domestic Merchants, under the terms defined by these Rules.
“Website” means the Mastercard’s Company internet page containing information on the Program available at the address https://www.mastercard.rs/sr-rs/korisnici/pogodnosti-i-promocije/montenegro.html.
A Cardholder is entitled to participate in this Program by making an Eligible Purchase/s over the Program Duration. By accepting these Rules, Cardholder shall be eligible for the sales incentive (Cashback) in accordance with the Rules (as defined below).
On each Tuesday from 00:00 to 23:59, in every month over the period of the Program Duration, a Cardholder who uses the Card to make electronic payment for one or more Eligible Purchases in internet stores of the Domestic Merchants in the cumulative minimum amount of EUR 50 is entitled to receive a Cashback of EUR 5, but no more than one cashback per Tuesday and no more than five times in total based on all Eligible Purchases over the Program Duration made with the same Card, regardless of potentially larger number of Eligible Purchases made with the that Card and independently of whether the Cardholder made one Eligible Purchase in the minimum amount of EUR 50 or several Eligible Purchases whose total minimum value amounts to EUR 50. The Cashback will be returned to him/her by the 15th day of the month following the month in which each Eligible Purchase was made using the Card in accordance with these Rules. Notwithstanding anything to the contrary in the Rules, the total amount of all Cashbacks shall not exceed EUR 60,000, representing the entire budget allocated by Mastercard Company for sales incentives under the Program. For avoidance of any doubt, the Cardholder who makes an Eligible Purchase/s over the Program Duration shall not receive a Cashback if the whole allocated budget of EUR 60,000 has been already spent.
Mastercard Company will not be liable for any loss or damage incurred as a result of any interaction between Cardholder and the Domestic Merchant and/or Issuer with respect to the Eligible Purchases.
The Cardholder will get fixed cashback of EUR 5 in case of satisfying the sales incentive conditions. The amount of EUR 5 as an individual reward per Card will be posted to Cardholder’s Account by its Issuer.
To participate in the Program, Cardholders should comply with the provisions of the Agreement and these Rules, and Card with which Cardholders are registered in the Program, must be active. In case The Issuer cancels or blocks the Card, the Cardholder’s participation in the Program may be suspended. Mastercard Company may revoke participation of the Cardholder in the Program and cancel any cashback which has been already earned by the Cardholder (except for the cashback that has already been paid to the Account of the Cardholder) if the Cardholder fails to comply with any provision of the Rules.
Cardholder may check the Cashback received via any possible way provided by the Issuer (such as but not limited to, mobile banking, internet banking, electronic statement).
Under certain circumstances, Cardholder may lose the rights to earn Cashback or suffer cancellation of Cashback.
The Cardholder may lose the rights to earn Cashback or suffer immediate cancellation of Cashback, if one of the following occurs:
• Cardholder breaches the provisions of the Agreement with their Issuer;
• Eligible Purchase reversal;
• Cardholder breaches any provision of these Rules.
The Issuer shall notify Cardholder of the loss of rights to earn Cashback or cancellation of Cashback.
Closing of Account or termination of the Card’s validity for whatsoever reason will be regarded as the Cardholder’s desire to terminate the participation in the Program.
Cashback funding is limited by the Program budget.
Mastercard Company reserves the right to terminate the Program if circumstances occur that Mastercard Company could not have known to occur or could not have foreseen, prevented, or eliminated, such as natural disasters, epidemics, civil unrest, war destruction, government acts of the influence on the fulfilment of obligations etc., and which circumstances directly or indirectly affect the financial market and the stability of currencies, i.e., the state of market exchange rates.
If any provision of these Rules or any portion thereof is held illegal, invalid or unenforceable, then such provision shall be severed from these Rules and shall not affect the legal force and enforceability of any other provisions. These Rules shall supersede all prior agreements, announcements and representations in respect of the Program. If any details of the Program contradict these Rules, then the Rules shall prevail, unless stated otherwise. Failure of Mastercard Company to exercise any of its rights in accordance with these Rules shall not be deemed as waiver from such rights.
These Rules are drafted in English and Montenegrin languages and governed by the laws of Montenegro. In case of any discrepancies or inconsistencies, the version of the Rules in English language shall prevail.
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